Legal notice

VANFOXLE Legal Policies
These legal policies apply to the official independent website of VANFOXLE (hereinafter referred to as the "Website"), governing all users who access, browse, register, and purchase products and services on this Website. By accessing and using this Website, you acknowledge that you have read, understood, and unconditionally agreed to all terms and policies below. If you do not accept any part of these policies, please do not use our Website or services. This document is formulated in compliance with cross-border e-commerce compliance standards, GDPR, CCPA, and other international privacy and commercial regulations.

1. Privacy Policy

1.1 Information We Collect

VANFOXLE only collects necessary user information legally and legitimately for website operation, order fulfillment, customer support, and compliance statistics. We do not collect or misuse user private data maliciously. The collected information includes: information voluntarily submitted by users (full name, shipping address, phone number, email address, and payment-related information); automatically collected website data (IP address, device information, browsing records, access duration, and Cookie data); information generated during customer consultations and after-sales communications.

1.2 How We Use Your Information

All collected user information is only used for the following purposes: completing order processing, product delivery, and after-sales service fulfillment; handling user inquiries, complaints, returns, and exchanges; optimizing website functions, product displays, and overall user shopping experience; sending promotional updates and new product information only to users who have subscribed voluntarily; complying with local laws, regulatory requirements, and legal data retention obligations. We will not sell, trade, or rent your personal data to any third parties without your explicit written consent.

1.3 Cookie Usage

This Website uses Cookies and similar tracking technologies to maintain user login status, save shopping cart data, record browsing preferences, and ensure stable website operation. Users can disable or clear Cookies through browser settings at any time. Please note that disabling Cookies may cause partial website functions to be unavailable. We strictly comply with EU Cookie regulations. First-time visitors will receive a Cookie consent prompt, and data collection will only proceed after user confirmation.

1.4 Data Security and Storage

VANFOXLE adopts SSL encryption, professional firewalls, and hierarchical data access permissions to protect user personal information and transaction data from unauthorized access, disclosure, tampering, and theft. User data is retained only for the necessary business and compliance period. After order completion and service termination, irrelevant user data will be desensitized or cleared in accordance with regulations.

1.5 User Rights

Users have the right to inquire, correct, delete personal data, and withdraw authorization at any time via our official customer service channels. For users located in the European Economic Area and California, we fully comply with GDPR and CCPA to protect your data subject rights. If you discover any abnormal use or leakage of your personal information, please contact us promptly, and we will verify and resolve the issue within 3–7 working days.

2. Terms of Service

2.1 User Conduct

All users shall use this Website and our services in compliance with relevant laws and regulations. Any unauthorized or improper behavior is strictly prohibited, including but not limited to: malicious order brushing, fake orders, and abusive return requests; using crawlers, plug-ins, or hacking tools to attack, tamper with, or steal website data; publishing illegal, vulgar, infringing, or false content on the Website; registering accounts with others’ information or illegally using others’ accounts. VANFOXLE reserves the right to suspend or terminate user access permissions and pursue legal liabilities for any violations.

2.2 Intellectual Property Rights

All trademarks, logos, texts, images, videos, designs, and content displayed on this Website are the intellectual property of VANFOXLE. No individual or organization may copy, reproduce, modify, distribute, or use our intellectual property for commercial purposes without our official written authorization. Any unauthorized infringement behavior will be held legally responsible.

2.3 Service Updates and Modifications

VANFOXLE reserves the right to update, adjust, or optimize website functions, product information, service rules, and legal policies at any time without prior notice. Policy updates will take effect immediately after being published on the Website. Continued use of the Website after updates constitutes acceptance of the revised terms.

3. Return & Refund Policy

3.1 Eligibility for Returns

Users may apply for returns or refunds within 30 calendar days after receiving the products. Qualified products must be unused, unwashed, undamaged, and kept in original packaging with all accessories intact. Customized products, clearance items, and personal hygiene products are non-returnable and non-refundable due to product characteristics.

3.2 Return Process

To initiate a return, please contact our official customer service to obtain a return authorization number (RA). Unauthorized returns will not be accepted. Users shall bear the return shipping fees unless the returned products have quality defects, shipping errors, or other responsibilities attributable to VANFOXLE.

3.3 Refund Rules

After we receive and inspect the returned products, we will process the refund within 5–10 working days. The refund will be returned to the original payment account. The actual arrival time depends on the processing rules of your payment platform and bank. Partial refunds may be applied for slightly defective or used products confirmed by both parties.

4. Disclaimer & Limitation of Liability

VANFOXLE guarantees the authenticity and legality of all products and website content but does not warrant that the website operation will be completely uninterrupted or error-free. We are not liable for any losses caused by force majeure factors, network failures, third-party service errors, or user improper operation.
VANFOXLE shall not be responsible for any indirect, incidental, special, or consequential damages arising from the use of our website and products, within the scope permitted by law.

5. Contact Information

If you have any questions, disputes, or requests regarding our legal policies, privacy protection, order services, and after-sales issues, please contact our official customer support team.
Effective Date: 2026
Brand: VANFOXLE